Privacy Policy

At Jet's Pizza, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website myjetspizza.rest, place orders, use our services, or otherwise interact with us. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please discontinue use of our website and services.

We take your privacy seriously. This document has been prepared in compliance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), the CAN-SPAM Act, and other applicable federal and state regulations governing the collection and handling of personal data.

1. About Us

Jet's Pizza operates the website located at myjetspizza.rest and provides food ordering, delivery, and related services to customers across the United States. We are dedicated to providing excellent food and customer experiences while respecting and protecting your personal data at every step.

• Company Name: Jet's Pizza
• Website: myjetspizza.rest
• Email: [email protected]

For any questions, concerns, or requests related to this Privacy Policy, you may contact us at any time using the contact details provided in Section 14 of this document.

2. Information We Collect

We collect various types of information in connection with your use of our website and services. The categories of personal information we may collect are described below.

2.1 Personal Information You Provide Directly

When you interact with our website, create an account, place an order, subscribe to our newsletter, participate in promotions, or contact our customer support, you may voluntarily provide us with the following personal information:

• Identification Data: Your full name, username, and date of birth (where required for age verification).
• Contact Information: Email address, phone number, and mailing or delivery address.
• Account Credentials: Usernames and passwords for account registration and login.
• Payment Information: Credit card numbers, debit card details, billing addresses, and other financial information necessary to process your orders. Note: We do not store full payment card details on our servers. Payment processing is handled by PCI-DSS compliant third-party payment processors.
• Order Information: Details of food items ordered, special instructions, delivery preferences, and order history.
• Communications: Any messages, feedback, complaints, or inquiries you send to us via email, contact forms, or other communication channels.
• Promotional Participation Data: Information you submit when entering contests, sweepstakes, surveys, or loyalty programs.

2.2 Information Collected Automatically

When you visit our website or use our digital services, we automatically collect certain technical and usage information through cookies, web beacons, pixel tags, and similar technologies. This may include:

• Device Information: Device type, operating system, browser type and version, screen resolution, device identifiers, and hardware model.
• Log Data: IP address, access times and dates, pages viewed, links clicked, referring URLs, and browser activity logs.
• Location Data: General geographic location derived from your IP address. If you grant permission, we may collect more precise GPS-based location data to facilitate delivery services.
• Usage Data: Information about how you navigate and interact with our website, including pages visited, time spent on pages, search queries, and features used.
• Cookie and Tracking Data: Information collected through cookies, session tokens, and similar tracking technologies as described in Section 9 of this policy.

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Social Media Platforms: If you connect your social media account to our services or log in using a social media sign-in option (e.g., Facebook, Google), we may receive profile information such as your name, email address, and profile picture from that platform, subject to your privacy settings on that platform.
• Payment Processors: Confirmation and transaction details from our third-party payment partners.
• Delivery Partners: Order status updates and delivery confirmation information from third-party delivery service providers.
• Analytics Providers: Aggregated and anonymized data about website usage patterns from analytics service providers.
• Marketing Partners: Contact information and engagement data from advertising and marketing platforms to help us reach potential customers.

3. How We Use Your Information

We use the information we collect for a variety of legitimate business purposes. Specifically, we may use your personal information to:

3.1 Provide and Manage Our Services

• Process and fulfill your food orders and deliver them to you.
• Create and manage your user account.
• Process payments and prevent fraudulent transactions.
• Communicate with you about your orders, including confirmations, updates, and delivery notifications.
• Provide customer support and respond to your inquiries and complaints.
• Maintain and improve the functionality of our website and mobile applications.

3.2 Analytics and Service Improvement

• Analyze usage patterns and trends to better understand how customers interact with our website and services.
• Conduct internal research and development to improve our menu, services, and user experience.
• Monitor and analyze the performance and effectiveness of our website.
• Troubleshoot technical issues and ensure the security of our systems.

3.3 Marketing and Promotional Communications

• Send you promotional emails, newsletters, special offers, discount codes, and marketing communications — only where you have opted in or where permitted by applicable law.
• Personalize your experience on our website, including displaying relevant promotions and recommendations based on your order history and preferences.
• Administer loyalty programs, contests, sweepstakes, and other promotional activities.
• Deliver targeted advertisements on our website and third-party platforms based on your interests and behavior.

3.4 Legal Compliance and Safety

• Comply with applicable federal, state, and local laws and regulations.
• Enforce our Terms of Service and other applicable agreements.
• Detect, prevent, and address fraud, security breaches, and other potentially harmful or illegal activities.
• Respond to legal requests, court orders, subpoenas, or government authority inquiries.
• Protect the rights, property, and safety of Jet's Pizza, our customers, employees, and the public.

4. Legal Basis for Processing

Under applicable United States law, including the FTC Act and state consumer protection statutes, we process your personal information on the following grounds:

• Contractual Necessity: Processing required to fulfill your orders and provide the services you have requested from us.
• Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services, preventing fraud, and conducting marketing — provided these interests are not overridden by your rights and interests.
• Legal Obligation: Processing required to comply with applicable laws and regulations.
• Consent: Where you have provided express consent to specific processing activities, such as receiving marketing emails or enabling location tracking.

5. Sharing Your Information with Third Parties

We respect your privacy and do not sell your personal information to third parties for their own independent marketing purposes. However, we may share your information in the following circumstances:

5.1 Service Providers and Business Partners

We work with trusted third-party service providers who assist us in operating our business and delivering our services. These providers are contractually obligated to protect your information and may only use it for the specific purposes for which it was shared. Service providers may include:

• Payment processors and financial institutions
• Delivery and logistics partners
• Cloud hosting and IT infrastructure providers
• Email and communication service providers
• Customer relationship management (CRM) platforms
• Analytics and website performance tools
• Advertising and marketing platforms
• Fraud prevention and cybersecurity services

5.2 Legal Requirements and Law Enforcement

We may disclose your personal information where required or permitted by law, including:

• In response to valid legal processes such as court orders, subpoenas, warrants, or government agency requests.
• To comply with applicable federal, state, or local law.
• To protect and defend the legal rights and property of Jet's Pizza.
• To prevent or investigate potential wrongdoing in connection with our services.
• To protect the personal safety of our customers, employees, or the general public.

5.3 Business Transfers

In the event that Jet's Pizza is involved in a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any such change in ownership or control, and you will be informed of any choices you may have regarding your information.

5.4 With Your Consent

We may share your information with third parties in other ways not described above when we have obtained your explicit consent to do so.

6. Data Security

We take the security of your personal information seriously and implement a variety of technical, administrative, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption: We use industry-standard SSL/TLS encryption to protect data transmitted between your browser and our website.
• Secure Payment Processing: All payment transactions are processed through PCI-DSS compliant payment gateways. We do not store full credit card numbers on our servers.
• Access Controls: We restrict access to personal information to authorized employees, contractors, and service providers who need it to perform their job functions.
• Regular Security Audits: We conduct periodic reviews and testing of our security systems and practices.
• Data Minimization: We collect only the personal information necessary for the purposes described in this policy.
• Employee Training: Our staff members are trained in data privacy best practices and are required to comply with our internal data protection policies.
• Incident Response: We maintain an incident response plan to address any potential data breaches promptly and in accordance with applicable law.

Despite our best efforts, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that affects your rights and freedoms, we will notify you and the appropriate authorities as required by applicable law.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. Our general data retention guidelines are as follows:

When your personal information is no longer needed, we will securely delete or anonymize it in accordance with our data disposal procedures.

8. Your Privacy Rights

Depending on your location and the applicable laws, you may have various rights regarding your personal information. We are committed to honoring these rights in accordance with federal and state law.

8.1 General Rights Available to All Users

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct inaccurate or incomplete personal information about you.
• Right to Deletion: You may request that we delete your personal information, subject to certain exceptions (such as legal obligations or ongoing contractual relationships).
• Right to Opt Out of Marketing: You may opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly.
• Right to Data Portability: Where technically feasible, you may request a copy of your personal data in a structured, commonly used, machine-readable format.

8.2 Additional Rights for California Residents

If you are a California resident, the CCPA/CPRA grants you the following additional rights:

• Right to Know: The right to know what personal information we have collected, used, disclosed, and sold about you over the past 12 months.
• Right to Opt Out of Sale/Sharing: The right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising.
• Right to Limit Use of Sensitive Personal Information: The right to limit our use of sensitive personal information to those purposes necessary to provide you with the requested services.
• Right to Non-Discrimination: The right not to be discriminated against for exercising your privacy rights. We will not deny you services, charge you different prices, or provide a different level of service because you exercised your rights under the CCPA/CPRA.
• Right to Correct: The right to request correction of inaccurate personal information we maintain about you.

8.3 How to Exercise Your Rights

To exercise any of the rights described above, you may contact us by:

• Email: [email protected]
• Website: myjetspizza.rest (via our Contact or Privacy Request form)

We will respond to your verifiable consumer request within 45 days of receipt. If we require more time (up to an additional 45 days), we will inform you of the reason and extension period in writing. We may need to verify your identity before processing your request to protect your privacy and security. We will not charge a fee for processing your request unless it is excessive, repetitive, or manifestly unfounded.

9. Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and provide personalized content and advertisements. A cookie is a small text file placed on your device when you visit a website.

9.1 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly, enabling core features such as login sessions, shopping cart functionality, and security. These cookies cannot be disabled.
• Performance and Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously (e.g., Google Analytics).
• Functional Cookies: Allow the website to remember your preferences and settings, such as your preferred language or location.
• Marketing and Advertising Cookies: Used to deliver relevant advertisements to you on our website and other platforms and to track the effectiveness of our advertising campaigns.

9.2 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive a notification when a cookie is set. Please note that disabling certain cookies may affect the functionality of our website and limit your ability to use certain features.

For more detailed information about the cookies we use, the purposes for which we use them, and how to manage your preferences, please refer to our full Cookie Policy available on our website at myjetspizza.rest.

10. Children's Privacy

Our website and services are intended for use by individuals who are 18 years of age or older. We do not knowingly collect, solicit, or process personal information from children under the age of 13, and we do not direct our services to children.

If we become aware that we have inadvertently collected personal information from a child under 13 without verified parental consent, we will take immediate steps to delete that information from our records. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected].

We comply fully with the Children's Online Privacy Protection Act (COPPA) and applicable state laws governing the collection of information from minors.

11. California-Specific Privacy Disclosures

This section applies specifically to residents of the State of California and supplements the general disclosures in this Privacy Policy.

11.1 Categories of Personal Information Collected

In the preceding 12 months, we have collected the following categories of personal information as defined under the CCPA/CPRA:

11.2 Do Not Sell or Share My Personal Information

California residents have the right to opt out of the sale or sharing of their personal information. If you wish to exercise this right, please contact us at [email protected] with the subject line "California Privacy Rights – Do Not Sell or Share." We will process your request within 15 business days.

11.3 Submitting a Verifiable Consumer Request

California residents may submit a verifiable consumer request to exercise their CCPA/CPRA rights by contacting us at the email address above. You may authorize an agent to submit a request on your behalf, provided you furnish the agent with signed written authorization and we can verify your identity.

12. International Data Transfers

Jet's Pizza is based in the United States and primarily serves customers within the United States. Your personal information is collected, stored, and processed on servers located within the United States.

However, some of our third-party service providers may be located in or operate from countries outside the United States. When we transfer personal information internationally, we take appropriate steps to ensure that your data receives a level of protection consistent with this Privacy Policy and applicable U.S. law. These measures may include entering into data processing agreements with our service providers that include appropriate data protection safeguards.

By using our website and services, you acknowledge and consent to the transfer of your personal information to the United States and, where necessary, to other countries in accordance with this Privacy Policy.

13. Third-Party Websites and Links

Our website may contain links to third-party websites, applications, or services that are not owned or controlled by Jet's Pizza. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of third-party websites or services.

We encourage you to review the privacy policies of any third-party websites or services you visit. The inclusion of a link to a third-party website does not imply our endorsement or responsibility for the content or privacy practices of that site.

14. How to File a Privacy Complaint

If you believe that your privacy rights have been violated or that we have not handled your personal information in accordance with this Privacy Policy or applicable law, we encourage you to contact us first so that we may attempt to resolve your concern.

14.1 Contact Us Directly

Please send your privacy-related complaints or concerns to:

• Company: Jet's Pizza
• Email: [email protected]
• Website: myjetspizza.rest

We will acknowledge your complaint within 10 business days and work to resolve it within 30 business days.

14.2 Filing a Complaint with Regulatory Authorities

If you are not satisfied with our response, you may file a complaint with the relevant regulatory authority:

• Federal Trade Commission (FTC): The FTC handles consumer protection complaints, including privacy-related matters, at www.ftc.gov/complaint or by calling 1-877-382-4357.
• California Privacy Protection Agency (CPPA): California residents may file complaints with the CPPA at cppa.ca.gov.
• State Attorney General: Residents of any U.S. state may contact their State Attorney General's office regarding privacy and consumer protection matters.

15. Contact Information for Privacy Inquiries

For all privacy-related questions, requests, or concerns, please contact our Privacy Team using the information below:

We are committed to addressing your privacy concerns promptly and transparently. When contacting us, please provide sufficient information to allow us to identify your account and understand the nature of your request so that we can respond effectively.

16. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or the services we offer. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page.
• Post a prominent notice on our website notifying users of the changes.
• Where required by law, send you an email notification if the changes materially affect your rights.

Your continued use of our website and services after the effective date of any revised Privacy Policy constitutes your acknowledgment and acceptance of the updated terms. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

17. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Jet's Pizza operates. Any disputes arising out of or related to this Privacy Policy shall be subject to the exclusive jurisdiction of the federal or state courts located in the United States, and you consent to the personal jurisdiction of such courts.

This Privacy Policy was last reviewed and updated on July 16, 2026. All rights reserved. Jet's Pizza © 2026.